There is always a great deal of discussion in the project management field around the ‘core’, ‘key’ or ‘vital’ skills of a Project Manager; undoubtedly, one of the top responses is communication. I would agree with this, a project manager’s role is to ensure that tasks get progressed as agreed, and to an agreed timescale etc, and a key way of achieving this is to ensure everyone is aware of what is going on = communication. This is important for communication within project teams, suppliers, stakeholders, the business, and wider interested parties (hence the need for us to develop, maintain and implement communication plans).
However, is there a point where communication becomes a negative activity, overwhelming, turns people off, and no-one takes note?
Is there a time when there is too much communication? Would this lead to risk of project delay, poor quality, extra cost, or failure?